Shipping policy
Shipping Policy
Thank you for shopping with Muhgmi. Please read our Shipping Policy carefully before placing an order.
Shipping Locations
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We currently ship within South Africa only.
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We do not offer international shipping at this time.
Order Processing Time
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Time
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Shipping fees are calculated and displayed at checkout.
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Estimated delivery times vary depending on your location within South Africa and the selected shipping method.
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Delivery time estimates do not include order processing time.
Shipping Confirmation & Tracking
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Once your order has been shipped, you will receive a confirmation email with tracking details (if available).
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Tracking information may take up to 24–48 hours to update.
Delays & Delivery Issues
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We are not responsible for delays caused by courier companies, weather conditions, or other circumstances beyond our control.
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Once your order has been handed over to the courier, responsibility for delivery lies with the courier service.
Incorrect Address Information
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Please ensure your delivery address is accurate and complete at checkout.
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We are not responsible for orders delivered to incorrect addresses provided by the customer.
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Additional shipping fees may apply if an order needs to be reshipped.
Contact Information
If you have any questions regarding shipping, please contact us at: